Why Arcbase
1
Certificate readiness: Original factory COC OR Agent Packing List are available.
2
Authority: We Only source products from original manufacturer and authorized agent.
3
High standard: All packages are up to Moisture Sensitivity Level (MSL). Quality Control and inspection are arranged three times before products delive
4
High efficiency: Accurate quotation in time, quick delivery on time.
5
Consistent service: We always offer attentive service to our customer and 365 days free warranty service is available.
FAQ
What can I get the price?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please tell us in your email so that we will regard you inquiry priority.
Payment:
We accept T/T, and our all unit price are based on EX-works Shenzhen or FOB Shenzhen, You also can check with our sales for special requirement.
Delivery:
Generally, inventory goods can be shipped in 1~3 working days after payment. For unavailable goods, the leading time will be 1-4 weeks depend on exact quantity.
Which way to deliver the goods?
By Express: DHL UPS TNT FEDEX or ARAMEX EMS E-packing.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
By Sea: Inform us the Sea Port to check which ship line.
By Air: Inform us the Airport to check which flight.
Or pick up by the customers.
After-sale Services
Warranty：
According to our warranty policy, we will provide 12 months warranty time from the shipment date for our all products
Other Support：
1
We offer 24hours online service, door-to-door installation and training service, long-distance remote operation service;
2
Enough stock spare parts for guarantee;
3
Professional engineers provide 7*24 online service; If required, our engineers can provide local service in field;
4
As for the returned failure products, we will fix it and return to the customers in one week after we receive it;
5
We can remote control to helps you solve problems.